Hi Rand! Thanks for a really informative and thought provoking Whiteboard Friday. I agree with Namrata about the challenges to local and small businesses that all the rapid changes with little to know warning from Google as far as they're concerned. In many cases, they're just rapping their heads and marketing strategies around having someone create and optimize their website and content for how Google SERPs used to work, and even with basic GMB listings, they have been unaware or unsure of how to use them. Some have been taken advantage of because of lack of understanding and awareness of how Google listings and GMB work and that it's free.
While you are updating your website’s copy, you’ll also want to implement changes in your HTML – specifically, in your H1 and H2 title tags, as well as your meta descriptions and URLs. You’ll want to put your most relevant keywords in these sections of your website HTML. Search engines take into account the words in these sections of your website’s HTML when listing out relevant webpages in a search result.
There is absolutely no reason why your on-page optimization should not be perfect. It can mean the different between your website showing up on page three of the search results and your website being the top listing. We encounter so many local businesses that simply ignore their on-page optimization (or the prior SEO company didn’t optimize correctly).
Organic-search traffic is the only search traffic you should be interested in. This is the traffic you get without any direct action on your part. It’s not something you can achieve with ease, though. The statistics say that 83 percent of organic clicks go to the first four results under most categories on search engines. So, to see your site attain that status, lay the foundations well in advance for the traffic you want.

Search engines use complex mathematical algorithms to guess which websites a user seeks. In this diagram, if each bubble represents a website, programs sometimes called spiders examine which sites link to which other sites, with arrows representing these links. Websites getting more inbound links, or stronger links, are presumed to be more important and what the user is searching for. In this example, since website B is the recipient of numerous inbound links, it ranks more highly in a web search. And the links "carry through", such that website C, even though it only has one inbound link, has an inbound link from a highly popular site (B) while site E does not. Note: Percentages are rounded.

With organic search, you don’t have to outspend your competitors to outrank them. Your competitors can’t recreate the content experience that you use to drive organic traffic.  This one is major. PPC is easy to replicate and reverse engineer. Many spy tools allow you to dissect paid campaigns to see what’s working and what’s not. You can get insight into what ad creatives generate the most clicks.


Target all the relevant keywords for your industry. If you don’t actively go after the top keywords in your industry, there’s no way you’ll successfully create these customer touch points. The easy way to find these niche keywords? Use a tool like UberSuggest. Plug your queries into the keyword tool to get some more concrete terms. UberSuggest will give you a list of alphabetized queries. You can then use another tool like Google’s Keyword Planner to determine the competitiveness of these keywords.
Many people know which search results are paid versus natural and often give precedence to natural search options. On the other hand, if your website shows up on later pages of the search results, you might have better luck using PPC to get seen. Because PPC costs money, you might consider using it for items that you sell, as opposed to promoting a free offer or your blog. With that said, many people have successfully used PPC marketing to promote a free lead magnet.

Search engine marketing (SEM) is a form of Internet marketing that involves the promotion of websites by increasing their visibility in search engine results pages (SERPs) primarily through paid advertising.[1] SEM may incorporate search engine optimization (SEO), which adjusts or rewrites website content and site architecture to achieve a higher ranking in search engine results pages to enhance pay per click (PPC) listings.[2]

It works in a similar way as a canonical tag does to show when a duplicate version of a page exists. But in this case, it helps Google index local content easier within local search engines. It also helps to pass trust across sites and improve the way Google crawls these pages. To know more about how errors you should not make when it comes to hreflang tags, you can check our previous article.


People are more receptive to hearing these marketing messages because they are more natural and organic. They’re not paid for and stuffed in their faces through interruption marketing. An indelible experience has intrinsic emotional and psychological value, as people enjoy it. They then feel emotionally compelled to share their experience with others that they have a close relationship with as part of relating, so that they can share in the emotional experience too. This is done through conversation, phone, text, email, Facebook shares, Tweets, and the like.

Increase your real estate. When you show up in the first page of the organic AND paid search results, you’re doing something right. That’s not just something the marketing nerds like us will notice either – people realize (consciously or not) that it takes a successful, legitimate, intelligent company to show up twice in one search. A company that doesn’t know what they’re doing couldn’t do that… right?
So just how much of the traffic that finds itself labeled as direct is actually organic? Groupon conducted an experiment to try to find out, according to Search Engine Land. They de-indexed their site for the better part of a day and looked at direct and organic traffic, by hour and by browser, to pages with long URLs, knowing that pages with shorter URLs actually do get a large amount of direct traffic, as they can be typed quickly and easily into a browser. The results showed a 50% drop in direct traffic, clearly demonstrating how all of these other factors come into play during the analytics process.
Knowing which pages visitors go to directly gives you an opportunity to design those pages so they accurately and quickly address visitors' needs. For example, if you sell clothing and your new-arrivals page is a popular destination, you want to be sure the content is always fresh, and you want to provide easy access to the full department represented by each new item. Who wants to see the same items week after week on a page that is supposed to represent the cutting edge of your inventory? And if you're featuring a new raincoat or bathing suit, you want to let visitors also easily see your whole line of raincoats or bathing suits."
While organic search has the advantage of being free and can be influenced by your website content, it is limited to the number of people searching for your business or the products and services you offer. Paid search advertising allows you to reach a broader target audience which has more potential customers who may not be aware of your business, all while providing you full control over your messaging and costs.
Internet marketing isn’t like having the confused shopper experience, where you’re holding an organic and non-organic apple in your hand, wondering which one is truly better. A combined strategy of using organic search with paid search is a powerful one-two punch strategy that increases traffic, generates leads, and converts window shoppers into loyal, repeat customers.
Click through rate: Except for high purchase intent searches, users will click on paid search listings at a lower rate than organic search listings. Organic listings have more credibility with search engine users. In one UK study, published by Econsultancy, only 6% of clicks were the result of paid listings. In another study, it was 10%. The important thing to remember is that click through rate varies by purchase intent. Organic rankings will get more click through rates for “top of funnel” keyword search queries.
Look at the different search engines (sources) that drive traffic to your site to determine where you want to invest your resources. For example, if you're getting an overwhelming amount of visitors and revenue from a particular search engine, that's an obvious source of profitable traffic and an area in which you might want to make further investment; but you might also find another search engine that delivers only a few visitors, but ones who represent a very high Per Visit Value. In this latter case, you might want to increase your spend in that area to drive more of those high-value visitors to your site.

Organic content marketing is a potential boon for your business, as it involves providing the material that online users are looking for. But it’s a slow process that involves a long-term commitment to producing high-quality material while constantly interacting with customers through various online platforms. It isn’t enough to post a few articles a month. If you want to benefit from potentially over three times as much traffic, you need to publish at least 16 articles a month. If you handle your campaign in the right manner, there’s a chance to see sustainable growth in your brand and a deeper level of engagement with your customers. But this resource-intensive approach may require that you outsource work to stay relevant and get the results you need.
Each paid ad will likely point to a product page, a specific landing page, or something that has the potential to drive financial results. As paid marketing would suggest by its name alone, you’re spending money on ads to drive specific actions. You need to determine ROAS beyond vanity metrics alone (like engagement or total leads). Say you drove five leads but spent $5,000 on your paid campaign. Your ROAS would be $1,000 per lead, which is a bit steep (depending on your industry). In this case, you’d want to adjust your strategy to avoid wasting money.
The position of a link on a search results page is important. Depending on the search term, organic search results often make up only a small portion of the page. Since ads are at the top of the results page, on a device with a relatively small display -- such as a notebook, tablet or smartphone -- the visible organic search results may consist of only one or two items.
When a search engine user in the targeted area searches for the keywords or keyphrases that you chose, your ad enters an immediate online auction. Your ad is displayed when it matches bid and relevancy criteria, so you want to make sure that you have an appropriate budget size, and that you are bidding on keyphrases relevant to your products/services (such as those indicated on your website or landing page). You are not charged when your ad is displayed, but rather when someone clicks on your ad to take further action.
Guest blogging and infographic distribution are great ways to attract high quality links. Do not focus on the total number of links. Spend your time focused on quality links, from websites that are highly relevant to your business. If any SEO company tells you that they can rank your website virtually overnight you need to turn around and run away…fast. Google will continue to refresh their Panda, Penguin, and Hummingbird updates, so make sure that you are focusing on quality rather than quantity.
Get a handle on your brand reputation. Your brand story is the one that you tell. Your reputation is the story that customers tell on your behalf. If someone consistently stumbles on your site when they type in niche search queries, they’ll be intrigued. The result? They’ll start conducting navigational searches for your brand. The intent behind that search? They want reviews and other customer’s experiences with your business. Ask your customers for reviews and reach out to third-party review sites in your niche. This way, these navigational searches don’t come up empty. I also recommend monitoring your brand mentions. The easy way is to set up Google Alerts. Type in your brand name and create your alert. Any mention online and you’ll be notified.
People use search engines to get more information about the products or services that they are interested in purchasing, as well as the businesses that they are interested in purchasing from. Consumers will turn to search engines before doing business with a large national company, and they will also utilize search engines when planning to make local purchases as well.

In March 2006, KinderStart filed a lawsuit against Google over search engine rankings. KinderStart's website was removed from Google's index prior to the lawsuit and the amount of traffic to the site dropped by 70%. On March 16, 2007 the United States District Court for the Northern District of California (San Jose Division) dismissed KinderStart's complaint without leave to amend, and partially granted Google's motion for Rule 11 sanctions against KinderStart's attorney, requiring him to pay part of Google's legal expenses.[69][70]


While inbound links are important, backlinks are just as important, but a little more difficult to acquire. We already went over how backlinks are important for building your domain authority, but the process to acquiring them can cost you hundreds. If you don’t have a budget for backlinks, try building relationships with other relevant quality websites that will link to your webpage.
Content is key. You’re trying to build an audience organically, and that means making content that is easy for people to find, that answers their questions, that they’re willing to share with friends, and that establishes your company as a source of information or entertainment that people want to return to again and again. Keywords are an integral part of any strategy, as they help to drive your content up the search rankings, so start by establishing keywords that are relevant to your business, and that you expect customers to search for.
The piece on generating demand for branded queries rather than just product-based ones is particularly interesting here. It sounds as though it'll be more important than ever to have a strong brand in order to succeed (rather than just having a well-optimized site -- and ideally, having the strategic, technical, and creative sides all working together cohesively). Perhaps it's possible that brand exposure through things like answer boxes can still deliver some value too, even if it's difficult to measure, and CTRs are diminished?

Additionally, knowing how your SEO is performing can help you make the necessary changes over time to keep your rankings high. Look around for a keyword tracking tool to help you track how your SEO is performing. It’s typical for your ranking to fluctuate from week to week and even day to day. Look for a general upward trend from month to month that shows that your efforts are successful.
If both page are closely related (lots of topical overlap), I would merge the unique content from the lower ranking article into the top ranking one, then 301 redirect the lower performing article into the top ranking one. This will make the canonical version more relevant, and give it an immediate authority boost. I would also fetch it right away, do some link building, and possibly a little paid promotion to seed some engagement. Update the time stamp.

This way, you’ll know what percentage of these visitors are responsible for your conversions. You can find the conversion rate of your organic search traffic in your dashboard. Bear in mind: If you just configured this, you won’t have any usable data yet. Now let’s say that your conversion rate is 5%, and the average order value for a new customer is $147. 5/100 x $147 = $7.35.
In addition to helping you find keywords you should be bidding on, thorough keyword research can also help you identify negative keywords – search terms that you should exclude from your campaigns. Negative keywords aren’t terms with negative connotations, but rather irrelevant terms that are highly unlikely to result in conversions. For example, if you sell ice cream, you might want to exclude the keyword “ice cream recipes”, as users searching for ice cream recipes are unlikely to be in the market for your product.
Internet marketing professionals refer to search that isn’t organic as paid search. Instead of organically, or naturally, reaching the top of the search results for a particular keyword, businesses can pay to get noticed. So, paid search is a bit like doing a local endorsement, TV ad or radio spot—but for the internet. When a consumer types in a search term that you’ve incorporated into your campaign, your ad will show up at the top of search page results, above the organic results. Sometimes, your ad may appear in the sidebar. Only if the consumer clicks on your ad do you pay anything.
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